Privacy Policy
Trive Investment Bank Asia Ltd. (herein referred to as “The Bank”) constantly develops, implements and enhances its security system to ensure the confidentiality of your information which are personal and non-public while accessing your online account. At its discretion, the Bank holds the right, to change, modify, add or remove sections of this privacy policy. You hereby consent and confirm that you approve the terms and conditions included in this policy by using this website and our online banking platform. The use, collection and retention of client information is detailed herein.
The systems and equipment of the Bank’s are supervised and verified to ensure that they are optimally functioning and protected against inappropriate and illegal use. The verifications conducted by the Bank may lead to the collection, recording, and analysis of data that is received, transmitted or stored by our systems regarding our clients, e.g. IP addresses. It is possible that the information may be turned into the local authorities for further investigation in case there is reason to believe during the verification of the systems that illegal activity has taken place.
Consent
By using our website(s), you hereby consent to our Privacy Policy and agree to its Terms and Conditions.
Use of Information
Information which is contained in this document is subject to change at any moment. Redistribution and copying of the information which is contained herein is prohibited without the previous written consent by the Bank. All information on the site is placed with care for accuracy but the bank is not responsible for updating or modifying the information contained herein. The use of third party or affiliate links on this website are accessed at your own risk. The Bank is not liable for any and all information contained in the site, nor is the Bank responsible for the privacy policy of those companies.
Information Sharing
The Bank will not consciously share personal information with third parties, except as permitted and accepted by law. A third-party affiliate or company are those companies and organizations that are not controlled by the Bank All information provided is under a strictly confidential agreement that and may only be used in order to provide the service.
Password Security and Safekeeping
Information regarding your account at the Bank must be accessed by the secure online banking system. The customer has the full responsibility for the confidentiality of the information regarding your access to the online banking system, as well as any information pertaining to your account. The client is also obliged to notify the Bank of any unauthorized activity or security violation that takes place in the account. Unless the owner(s) of the account has given you consent to do so, the use or access of a person’s account is prohibited. The bank is not liable or responsible for any losses that occur due to negligence or incompliance of the explained obligations.
Privacy
The Privacy Policy is part of the Terms and Conditions for appropriate and authorized use of our online banking site. Furthermore, by using website you confirm that you understand that not all internet connections are 100% safe, private or secure. Therefore, by accepting these terms, you confirm that you understand that any information which is shared through this website may be read by others.
Type of Personal Data Collected
- Information that you have provided in an online applications or other forms such as full name, passport number, residential and mailing address, e-mail address, contact number, employment and financial information
- The Trive website uses Social Plugins which may be notified of the fact that your browser is viewing our website, and this information may also include your IP address. This is an automated process. If you do not want this information shared, then you should ensure you are logged out of your social media accounts prior to viewing our website
- Our website may install cookies on your computer so that we can better serve your requirements by knowing what areas of our website you have been looking at and speeding your navigation. You have the option of turning this function off via your browser settings if you wish, although this may affect your ability to view some parts of the website accurately
- Information from credit bureau reports and credit reporting agencies
- Information from governmental agencies, regulatory and statutory authorities
- Images or audio recordings during the ID verification
- We may obtain this information from yourself and from a variety of sources in respect of which you have given your consent to disclose information relating to you and/or otherwise restricted. We may also use Google Analytics Advertising Features which allows Trive to collect information on our website visitor demographics. You may opt out of this by contacting Google at any time
For a better understanding of how we conduct business with you, please also refer to our Terms & Business manual as well.
How we use your personal data
- To establish a relationship between you and Trive and/or companies that are associated with us and our service providers.
- To process applications for products and services
- To evaluate credit/financing worthiness
- For evaluation, due diligence and screening purposes
- To meet legal requirements, which may include disclosure, notification and record retention requirements.
- For audit and risk management
- We may use the information we have to help us provide a better service or new products to you and our other clients via direct or indirect marketing.
Disclosure of Personal Data
- We undertake not to sell or pass on your personal information to any third parties except to those that we need to in relation to the normal operation of our business. These include verification centres, law enforcement agencies, any financial or other regulators, our auditors, and introducing brokers that we may have a business agreement with.
- We may pass your information on to other companies within our group (Trive) that we feel may be able to provide a service to you.
- We may provide personal details to other margin trading firms who are seeking a reference; however, this would not include details of any open positions.
How We Store Your Personal Data
All personal information held by us is done so in secure computer-based storage facilities wherever possible. Otherwise, we hold the information in secure paper-based files. No unauthorized persons are able to gain access to these storage facilities.
Right to Access and Correct Personal Data
You can request access to and correction of any data we may have about you as well as find out if we hold any of your personal information. A form (either in physical or electronic version) must be completed by you.
While we make every effort to ensure all information that we hold is correct and up-to date, it is your responsibility to notify us with any changes in your personal information.
Users who wish to no longer receive our newsletter or promotional e-mails may click ‘Unsubscribe’ link any time at the bottom of the text which is embedded with every e-mail sent by Trive to not receive any new messages.
Protecting Your Information In Online Forms
Messages you send to the Bank or the Bank send to you through the Bank’s secure messaging system is encrypted. Considering that other systems you may use for sending messages to the Bank might not be secure, please use our secure messaging system.
Spam
The Bank will not send unsolicited e-mails to you. Any emails sent by the Bank will present expressive use of communication that have been authorized through the bank contract and for the exclusive use of informing you relevant news or details regarding your account.
Website Privacy Policy
The Bank prioritizes the privacy of our visitors. Information regarding types of information that is collected and recorded by the Bank and how the Bank use it is contained by this Privacy Policy document.
Contacting Trive Investment Bank Asia Ltd
Please Contact us if you have any questions regarding the Privacy Policy.